Returns & Exchanges
At Kimbie Home, we want you to love every piece in your space, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a change of heart or a change of decor, our team is here to ensure your return process is as seamless as your home design.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Carefully pack your items in their original boxes with all protective padding to ensure they arrive back to us in pristine condition.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing